Customized Handmade Journal

Return & Exchange:

• We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. This is only if the item was received damaged or incorrectly.
• Unfortunately, we cannot accept returns on sale or products marked as "final sale" or gift cards.
• We do not offer exchanges at this time. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
• You can read more about our return policy or reach out to our support team.

Cancellation Period:

• You may cancel your order within 24 hours of placing it for a full refund.
• After 24 hours, materials for your order may have already been purchased, and work may have begun, so cancellations will no longer be eligible for a full refund.
• You can read more about our cancellation policy or reach out to our support team.

Shipping Time:

• All our products are handmade with care. Please allow 3-5 business days for order processing before shipment.
• Custom or bulk orders may require additional processing time. We will notify you if your order takes longer to ship.
• You can read more about our shipping policy or reach out to our support team.